• Shipping Company: Hanjin logistics
• Shipping Zones: All Locations (*Additional fee can be charged for extra areas)
• Shipping Cost: AED (Free Shipping over AED)
• Shipping Dates: Within business days
• Shipping Notice: Your order will be shipped in the order of the payment after your deposit is confirmed.
It may take 2-7 business days except weekends and holidays for shipping (may require extra 7-10 days if the item is handmade or out of stock)
We'll do our best for fast shipping.
However, items can be out of stock or cause an extended delay according to the seller's circumstances.
• Return shipping costs : AED
• Exchange shipping costs : AED
• A request for refund and exchange should be made within 7 days after receiving the item. We will notify you of the process for Exchange/Refund when you give us an inquiry.
However, Return &Exchange may not be accepted in the following circumstances even within the period above:
1) The item has been damaged/made defective by the customer
2) The item's value has decreased remarkably due to the customer's usage/consumption
3) The item's value has decreased remarkably due to its time-sensitive nature and it cannot be re-sold
4) The packaging of reproducible products has been damaged
5) Unrecoverable liability has been made to the seller due to the characteristics of sale/production such as customization or unique production of items
* Return Address:
* When returning items due to change of mind with Sign-Up coupon (free shipping coupon), the coupon shall be restored and the payment will be refunded except the shipping fee.
* In case minors purchase items without consent from their legal representative, the minor or the legal representative can cancel the purchase.